Privacy Policy

Use and Disclosure Of Information

This is Hey Chef Hospitality Services (“https://heychef.ae“) online privacy policy (“Policy”). This policy applies only to activities https://heychef.ae engages in on its website and does not apply to https://heychef.ae activities that are “offline” or unrelated to the website. Hey Chef Hospitality Services maintains the https://heychef.ae website.

When you book a service from Hey Chef, as part of buying and selling process, we collect the personal information you give us such as your name, telephone number, address and email address.

Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of services or special offers that may be of interest to you, and for statistical purposes for improving our site.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Cookies are small bits of data cached in a user’s browser.

https://heychef.ae utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

https://heychef.ae may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Customer / User will be responsible for maintaining the confidentiality of their account.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Your Status

By placing an order on our site, you represent that you are at least the age of 18 and are legally capable of placing online orders and using the credit card details you submit.

As a customer, you must retain a copy of transaction records (usually sent by email) and merchant policies and rules.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place a booking, or cancel a booking, we imply that that you consent to our collecting it, and using is for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for continued collection, use or disclose of your information, at anytime, by contacting us at info@heychef.ae.

Modifications Of The Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell services to you.

Questions And Contact Information

If you have any questions, please contact us:

Hey Chef Hospitality Services
3801 Concord Tower
Media City
Dubai, UAE
P.O. Box 28746
Email Address:  info@heychef.ae